Employee Counseling: Definition And Concepts


Source: personneltoday.com


Employee counseling is an important parcel of performance evaluation and possible promotion if they attain their primary objective of helping workers enhance and develop. If this type of counseling is not meticulously administered, employees could become more frustrated after the counseling session.

Counseling is defined as the assistance and support offered by the overseer or head of the employees in evaluating their performance and other conduct while working to enhance their function. Counseling can also be utilized occasionally when reviewing an individual’s performance or when doing some coaching. This review determines the employees’ potential for growth and their need for training and further development.

Employee counseling is an approach to comprehending and assisting people with personal, emotional, and technical adjustment issues disrupting their work performance. Personal modifications of employees are often enhanced when they have attained the information they need for coming up with smart solutions to their issues or when they are capable of opening up to their emotions without feeling afraid of payback.

Counseling is a trendy kind of communication where attempts are fixated on developing productive behaviors. Perceived this way, counseling has been done in one style or the other ever since the beginning of time. In each area that necessitates interaction with people, mental health counseling is vital. The source of counseling can be traced back to the Freudian theory of psychoanalysis and the client-focused approach that Carl Rogers developed.

Employee counseling differs from therapeutic counseling, but what is generally related to both fields is a robust relationship between the counselor and the client by building and learning the values of acceptance, balance, and empathy. The employees should experience these values, and they must feel acknowledged psychologically by the counselor.

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The process of counseling in business companies has arisen from the phases of human relative movement, which creates specific guidelines for interviewing, originating from the need to produce from the worker’s issues of emotional relevance to them. From that time, counseling in the business field is beneficial in improving behaviors that are damaging to the employee and the organization. Currently, counseling in industries is thought to be an interview where consideration is centered on the employee’s behaviors and emotions toward a problematic area and how efforts are made to assist the employee in attaining an adequate solution to his concern.

Employee counseling is a distinctive approach of problem-solving that embraces the perception that individuals can think and make decisions more capably when they put their thoughts into words with a trusted professional who will ask them what they are truly thinking and feeling and helping them to clear out these thoughts to help them begin the process of creating solutions or dealing with their circumstances more efficiently.

Concept Of Employee Counseling

Counseling is a give-and-take method where a counselor offers his help to the employees through guidance and counsel. There are numerous instances in the workplace when an employee feels that he needs extra help and counseling. The word ‘counseling’ signifies the help provided by the supervisor to his subordinates in enhancing his subordinates’ work performance. It is a method of assisting workers in learning to adjust better in their workplace and behave like mentally and emotionally mature individuals and provide support to achieve a more thorough understanding with their fellow workers to interact more smoothly and effectively.

Hence, the most major goal of counseling is the overall growth and development of the worker. Employee counseling entails many emotional or mental problems in nature with an employee and with the overall goal of reducing these problems.

Three Concepts

The three concepts of employee counseling include:

  • Counseling tackles emotional issues.
  • Counseling encompasses conversation. The major tool is communication. The success of counseling is dependent on communication proficiency, mainly face-to-face, where one individual’s feelings are opened up to another.
  • The main goal of counseling is to comprehend and/or reduce a worker’s emotional problems. If two people talk about an emotional problem, a social connection may develop, but not initially a counseling relationship, as the purpose is not there yet. For counseling to happen, an employee should seek to understand, and in turn, help (from the counselor) must be offered.

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Employees go through huge amounts of stress when they strive to catch a deadline, complete their targets, attain work-life balance, or establish harmonious connections with fellow employees and supervisors.

Thus, here are some reasons why counseling must be mandatory in workplaces:

  • The employees have to know that their employers care for them enough to be concerned about their mental health.
  • Employees need to overcome their problems and learn how to do just how.
  • There is a vital need to increase employee output and confidence in terms of their profession.
  • Poor performance and other work-associated issues must also be identified and recognized.



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